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Ravelry | Download Issue – Fixed!

Recently I had multiple issues with Ravelry customers not receiving their instant downloads. I am so glad to letting you know that this issue is fixed!

Also, I’ve been contacted by several people having a problem with instant download patterns in my Shop. I’ve double checked the process and found it also a bit not straightforward or clear but this is how eCommerce plugin is designed … So I want to explain it here.

There are two ways you can download your pattern.

1. After PayPal transaction is completed, you will be forwarded back to my Shop and you will see a “Transaction Results” page – please note lime Download hyperlink – this is the link to the PDF file. Please click it (or right-click it) and your browser will open/save/display PDF, as it is configured in your Windows/Mac/Unix/Chromium and your browser.

download pic

 

2. A few seconds after PayPal finished transaction, you will receive an email with download link.

Purschase receipt

 

Anyways, please let me know if you did not receive it or may have any questions.

Sincerely,
Alla

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